CAROLYN GLOCKHOFF
11454 Red Cedar Drive
San Diego, CA  92131
(858)549-3396  or  carolyn@caro-lion.com

POSITION     Web Developer / Web Designer

SUMMARY
•	Developed custom websites from concept to “live” for over nine years.
•	Identified target audience, specified hardware and software requirements, designed UI based on user interests and needs, built storyboard, coded, tested, and maintained websites - full software lifecycle.
•	Maintained homepage, troubleshot, and repaired “broken” media on #1 e-card site (Bluemountain.com).
•	Webmaster for SDAG: http://www.sandiegogeologists.org/ .   Homepage: http://www.caro-lion.com/ 
•	Commended for backgrounds, banners, and other graphics, animations, sounds, movies, navigable panoramas, and CGI/PERL applications that I created.
•	Experienced quick learner, customer service oriented, adaptable, trouble-shooter and problem solver.

WEB AND COMPUTER SKILLS
•	Hand code HTML using Dreamweaver, BBEdit, or Notepad as HTML editor.  Skilled in Flash ActionScript.  Write code in CGI, PERL, and JavaScript, with training in ASP, C++, OOP, Visual C++, JAVA, and SQL.
•	Successfully use tables, animation, image maps, frames, CGI/PERL forms, server side includes, and CSS.
•	Create graphics in many formats (especially Photoshop, Flash, and AutoCAD), reformat scanned images, and convert clip art and other graphics between various vector and raster formats, for faster download.
•	Create animation and multimedia (using Flash, GifBuilder, Image Ready, Director, Premier, QTVR, JavaScript, and JAVA), sound files (SoundEdit Pro), and movies (Premier, Fusion, Cinepak, QuickTime).
•	Regularly ftp files to web servers - have also worked with telnet, SSH (Secure CRT, F-Secure).
•	Can work with PCs, Mac, Sun, networks, minis, mainframes, MS Windows, Mac OS, UNIX, Linux, and have used development environments MS Visual Studio and Visual J++.  Experienced with MS Office.
•	Designed and programmed geological database in dBase; minor work with Access, ColdFusion, FileMaker.
•	Updated/maintained code in many programming languages, troubleshot, and provided user support.
•	Wrote technical reports (15 year's experience), software user's manuals, proposals, and web content.

EMPLOYMENT
	CARO-LION Enterprises, San Diego, CA, 1997 - present, web contractor.
Determined the needs of target audience, developed project software and hardware requirements, created or redesigned client's web layout, uploaded site to the server, tested (on development and live servers), and maintained the client's site - full software lifecycle experience. Wrote CGI/PERL scripts to collect data from website, sort, and generate flatfile database with editable results for specific users.  Provided content, coding, and user interface for college textbook publisher's web link to virtual geology field trips.  Designed and developed interactive kiosk for USS Midway Aircraft Carrier Museum based on AutoCAD drawings I made. 
	
	ARINC, San Diego, CA, 2005 - 2007, Web Programmer.
Developed HTML, JavaScript, and Flash coding and templates for Computer Based Training (CBT for military). Application was designed as browser based - to run from a CD or installed on the user’s computer, but ready to convert to SCORM, web based application. Restructured website http://www.integratedconsultants.com/ for improved stability/usability and trained client how to maintain his website with Dreamweaver.

	Bluemountain.com/Excite@Home, San Diego, CA, 1999 - 2001, Webmaster/Web Developer.
Maintained content on high volume website (~1,000,000 hits per day).  Under tight deadlines updated homepage text, links, graphics, and tracking codes.  Modified/wrote PERL scripts to update music inventory, managed Music group, and helped team build music database.  Troubleshot/repaired "broken" electronic greeting cards.  Coded pages in corporate format.  Fixed graphic/animation problems.  Proactively grepped the website for files needing maintenance.  Expedited deployment and removal of advertising snippets.

	Previous experience in CAD drafting and research/data analysis in marine and environmental geology.

EDUCATION
Certificate in Software Engineering - Defense Conversion Center, San Diego State University, March 1999. 
Certificate in Multimedia Design and Management - DCC, San Diego State University, April 1997.
BS in Geology, minor in Physics - Western Illinois University, Macomb, IL.